Our Service

Our Design Service

Apart from our 'Simplicity Range' all our cakes are bespoke and are priced individually. All our cakes are made to order.

We prefer our wedding cake consultations to be by appointment only in order to avoid disappointment at busy times and when we have deliveries.

During your consultation we will provide you with cake samples where available.

Nut Allergies

Some of our cakes contain nuts e.g. fruit cake, coffee and walnut etc.

These can also be made without the use of nuts.

Although we cannot guarantee that our ingredients have not been contaminated by nuts at source.

Alcohol

Some of our cakes contain alcohol, if you require them to be alcohol free please let us know.

Ordering

We usually require at least 6-9 months notice for a bespoke wedding cake but will try to accommodate late orders.

Other cakes can normally be accommodated at short notice, please feel free to ring to check availability.

Payment

Wedding cake order s require 100 non-refundable deposit.

The remaining balance is to be paid in full 8 weeks prior to event.

Late bookings i.e. less than 8 weeks notice will require full payment upon booking.

We accept payment by cash, cheque, credit or debit card.

Changes to your cake design

We can usually alter designs up to 1 month before event/collection.

If the alteration will cause the cake price to be affected you will need to pay the balance.

Collection/Delivery

All our celebration cakes and ‘simplicity range’ cakes are collection only from our premises in Golborne.

Local delivery/set-up on our bespoke cakes is included in our service to you.

We will advise you of this at your consultation.

We can provide a delivery service at cost to you if you are outside our local area.

Delivery charges are available on request.

Please note once your cake is collected from us it is completely your responsibility and we will not accept any damage to it once it has left our premises.

We advise you to have adequate wedding insurance in the unlikely event that we can’t deliver your wedding cake due to adverse or freak weather conditions such as snow or floods.

These conditions could make your venue inaccessible.

Flowers

If you require fresh flowers to compliment your design your florist will supply these.

We will usually speak to your florist to arrange placement of the flowers.

Please make sure your flowers are ok to be used as decoration as some can contaminate your cake.

Your florist will usually advise you of this.

Non-edible items

Sometimes your cake will contain non-edible items.

These include things like brooches, feathers, ribbons & trims, diamantes, dowels and flower picks.

Please remove items before serving and advise your venue of what needs removing.

We cannot accept responsibility of any harm that may arise from their use.

Stand Hire

If you require one of our stands to compliment your cake we will supply this.

There is no hire charge but a refundable cash deposit is required and is given back to you once stand is returned complete.

We usually expect stand back within the week after your wedding unless otherwise arranged with us.

Cancellation

If for any reason you wish to cancel your cake the deposit is non-refundable.

If your order is paid in full and cancelled within 8 weeks prior to the event you will be charged 50% of the total cost of the order.

The other monies will then be refunded.

Advanced Bookings

If you want us to design your cake we can take 100 deposit to secure the date to avoid disappointment.

Unfortunately we cannot give a price for the cake until 12 months before the event due to rising costs in Ingredients etc.